Forum Discussion
SpaceCrawler wrote:I deleted all cookies (again)
Cookies must be deleted again because cookies are recreated every time you visit the website, if not found. Unless you sign out from watchtv.cox.com when leaving, the sign in screen will be bypassed if cox.com and watchtv.cox.com cookies are found. For you to get past the load screen, you must force the sign in screen to be re-displayed. To do that, the cookies must be deleted and the browser closed. But, something else is interfering with sign in. If your userid and password are saved in browser settings, delete the cookies AND browser settings userid and password, then close the browser. Theoretically, if the cookies aren't found and browser credentials are deleted/disabled when the website is loaded, it should eliminate all places where userid and password are obtained and force the sign in screen to be displayed.
How to view, change or delete saved passwords on Firefox
From the limited sample at the above link, it appears Firefox identifies the website affected by a password entry in browser settings. That will make it easier to locate the browser entry to delete.
I hope this works, but either way, I don't know what else to try, so I'm probably done. I still believe you have an authentication issue. Let us know when/if you get it figured out.
Who is deleting our posts because I'm having the same issue here?
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