Stop blaming Cox, you whiners!
Since I first discovered this forum I've read many dozens of questions in which users blame Cox for their email or internet problems. Many others chime in with posts like "Yeah, I have the same probl...
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I'll agree to disagree. I just find it frustrating to read some of the BS posted as ridiculous resolutions posted to resolve a subscribers legitimate problem. Or the ones who chime in to say that Cox has done nothing to help them. That has not been my experience.
I suppose it's because I have a major problem with the modern IT Specialists (including the amateur ones) who, in my opinion, know only enough to be extremely dangerous. The college-educated ones have worked their way up to positions of influence in the industry, which is why the average person blames IT technology for all the related problems that occur on a daily basis. IT technology is just fine; it is the human element that is the problem.
And, again, as for Cox I have no complaints (which is very unusual).
That may have been your experience, but I spent hours on the phone, forum, chat & email with Cox & received all different answers from " no one else is having that problem (lie) to were changing that platform & it will be resolved in 72 hours & much more. It took well over a month to get my issue fixed so I'd say the majority of posters here have legitimate concerns especially when Cox increases rates every time you turn around! Also when people post on here they can see others are having the same problems even though Cox says otherwise.
