Spikes in latency (and packet loss, I think?)
I've talked to tech support a few times now about this issue and they are finally sending a tech out on Friday morning, but I don't know the right questions to ask in order to get my issue resolved. ...
Forum Discussion
Hi, Jss37028
Please also be sure to share the trace route run to the game server in question, to compare it to the one for Google. Because you are using a Pano modem you will also have access to the included link where you can see if any other devices are behaving any differently or even causing trouble, at the times you need your primary device(s) to be at the optimum performance level. www.cox.com/.../my-wifi.html
-Erica
Cox Support Forums Moderator
Please also be sure to share the trace route run to the game server in question, to compare it to the one for Google. Because you are using a Pano modem you will also have access to the included link where you can see if any other devices are behaving any differently or even causing trouble, at the times you need your primary device(s) to be at the optimum performance level. www.cox.com/.../my-wifi.html
-Erica
Cox Support Forums Moderator
