Forum Discussion

Jon1990's avatar
Jon1990
New Contributor
6 years ago

Speedtest shows great speed, but streaming/gaming my ping/latency is high.

Speed tests are great, shows what I'm getting and paying for, but when I'm streaming/gaming my latency constantly jumps. I've done all of the reset modem etc. Nothing has helped. It's been like this ...
bearone2's avatar
bearone2
Contributor III
6 years ago

speed-tests, whether with cox or ookla can be misleading when you're in the real world.

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hi Bearone2, third-party speed tests conducted off of the Cox network may not provide the most accurate representation of the performance of our Cox network. The results from some third-party speed tests are more reliable than others and reliability can vary from location-to-location. The speed test infrastructure is made up of hardware, software, and network capacity, which can vary for a single provider. -Kevin M. Cox Support Forum Moderator