I'm a streamer on Twitch and I need stable internet service in order to have a good live stream.
Apparently Cox is not the service for that.
I've had Cox the past month or so, and for about 20 days the internet would just stop working randomly for 1~2 minutes.
If I wasn't a gamer/streamer, that would be fine, but unfortunately I am, and those 1~2 minutes is crucial to me.
Whenever the internet stops working I try my best to get back on but by then half of the viewers are gone.
When I tried to talk to customer service, one person told me to try troubleshooting when this happens, and when I did it said nothing was wrong.
Another person told me they can send a tech but I need to pay $100 because I don't have insurance then proceeded to get sassy with me and said I have no proof of this happening when I have past videos from my stream that just randomly stops because of the internet.
I don't even know what to try anymore.