Hi Roxierocktech, I am sorry to hear that you are experiencing any outages in your area and I know how frustrating it can be when services are down. You may sign in on your Cox account at www.cox.com and update your contact preferences to receiver area status messages including text messages. You may install the Cox App for updates (the app is available through the Apple Store or GooglePlay):
www.cox.com/.../apps.html We are here 24/7. The app does require the primary account holder to log in. Is there anything else I can help with?
Thank you for choosing Cox, we appreciate your business. -
Mike J.
Cox Support Forums Moderator