Severe Packet Loss Affecting Everything
For the past few months our internet has been running poorly, to the point where games lag and stutter, videos buffer, and pages load slowly. This shouldn't be happening considering we have 150 MB/s download speeds, but apparently Cox servers are dropping packets.
This needs to be reported to NOC so field teams can fix whatever is wrong with your equipment. There's no reason we should be paying full price for internet that doesn't provide full service.