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Whyme's avatar
Whyme
New Contributor II
4 years ago
Solved

Same problem as many "Warning (5) Dynamic Range Window violation"

I have been dealing with internet speed issues for about a year now. I was told my modem was bad replaced that, I was told it was a problem with the cabling in the house (not covered) I installed a n...
  • Dave9's avatar
    4 years ago

    The DRW violations are the least of your worries. You have major ingress on the 900 MHz ISM band (902 - 927 MHz) and moderate ingress on the lower band (300 - 450 MHz) as shown by the number of uncorrectable codewords on those channels. It's caused your modem to lose partial service at least once as shown by the CM-STATUS event code 2 (QAM/FEC lock failure) and it's probably happened a lot more than that. If you've replaced your interior coax with brand new high quality RG6 then the problem lies outside of your home and maybe off of your property. Only a Cox technician can identify and fix that type of problem.