High packet loss in arizona
For the past few months I’ve been getting constant packet loss and internet instability during the day, I’ve used ping plotter to identify the issue isn’t on my end, considering the issue does not oc...
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You're not alone. Same thing in Surprise and Peoria. Cox throttling bandwidth and saying it's the customers fault. Numerous techs have stated nothing is wrong with our house, the cables in our neighborhood, nothing. Switched modems/routers nothin. Cox is playing games, and unfortunately 99% of the employees are either incompetent or unable to comprehend because the set the bar so low for customer service. I've tried to talk to some lawyers, but they're too afraid to go after such a big company. Capitalism at it's finest. Cox spends more money on lawyers than actual services provided. Don't get me started on Data plans. Straight robbery.
I have on file them admitting there’s a problem that’s on their end and not mine so maybe that will help. It’s just because cox has such a monopoly control of residential neighborhoods that they can get away with the subpar service they deliver. And I feel you on data plan issues I’ve had to add the extra 500gbs. If only google fiber didn’t cancel their roll out in 2016, the dream of fiber with unlimited data for cheaper than what I pay now was almost a reality, and my service doesn’t even work most of the time.
