Forum Discussion
Same text as yours. Cox did the same thing to me this month. My usage has changed in years. Cox charged a extra $100 which is the maximum charge on their data fee I called and was on the phone for hours, Cox just told me I was wrong and their system is right and I owe the extra $100 they said next time if you get the text call them and they shut my internet down so I don’t get charged extra or buy their unlimited plan for $50 extra a month. Sound like a scam if you ask me. According to cox I downloaded over 1000gb in one day when the average in a month is about 500gb or under. I know for sure nothing big was downloaded it’s just me and my wife. Starlink is about the same per month I’ll give them a shot and if they work good. I’m dumping cox.
Cox's data monitoring system is checked and verified by a third party, and is 99.9% accurate. I have run tests using my RAXE300 router, and found all data monitoring to be spot on as well.
MOST routers are capable of monitoring data usage, if you have your own router, see if it can monitor your data usage.
That being said, there are many things that can use data, security cameras, streaming media, gaming, apps on phones, as well as an issue with amazon echo and their programs. They can go into a loop of sending everything it hears to amazon and trying to figure out if you are talking to it or not. Had someone a few years ago, turn off their amazon devices, and dropped over 700gb of data usage a month. ALSO, Amazon devices can SHARE your connection with neighbors amazon devices. They call it low level data sharing, but unless you can actually measure it, who knows.
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