D-Willy
2 months agoNew Contributor
Unplanned Internet Outages
These internet outages are out of control. I pay about $5.15/day or $0.21/hr for CONTINUOUS internet service. I should be credited for every hour that service is interrupted. This would be an actual fair transaction and help me pay for all the extra cellular data I have to use to continue to work from home during the 5+ disruptions per month. I don’t want to hear that you understand my frustration or that I should reach out for assistance. What I want is a solution to the problem and a credit on my bill.