Forum Discussion

carolyncate's avatar
carolyncate
New Contributor
21 days ago

E-mail

Why are some of my e-mails going to spam?

  • CurtB's avatar
    CurtB
    Honored Contributor

    Email going to your "Spam" folder was flagged by an online security company before it ever reached your email provider, whoever that may be.  They aren't affiliated with Cox because their webmail service was converted to Yahoo two years ago.

    Cox still hasn't removed buttons for "Webmail" from their webpages.  They just generate an error message.  Is Cox just lazy, cheap or using them as place holders for another possible future email service?  My guess is they're just too cheap to pay to have them removed properly.  If they tried to remove obsolete buttons, they'd probably break the webpages and then take months to fix them.  

  • Hi, carolyncate. We no longer support email. We truly apologize for the inconvenience. 

  • tav4599's avatar
    tav4599
    New Contributor

    COX moved to YAHOO. YAHOO has downgrade the operation, but now to get better operation wants to charge.

    This SUCKS