Slower download speeds after Hurricane Ida
Hi
I'm in Baton Rouge, LA, and we lost service for a day during Hurricane Ida. After the service was restored, I see reduced download speeds (about 30mb/s when they used to be 400+ mb/s). Surpri...
Forum Discussion
@FrankieFrank, Since you are experiencing noise on the line, I first recommend bypassing any splitters you may have and run the cable line directly to the modem. I also recommend checking to make sure the cable line is nice and snug with the modem. If neither of those help, then I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
Thanks for the suggestion. But I connected straight from NID to my modem as a test and I still have terrible download speeds since storm. So definitely, our area has lots of equipment issues still.
Thanks
