Forum Discussion

brittrice09's avatar
brittrice09
New Contributor II
4 years ago

Potential Class Action - Phoenix/North Phoenix Arizona Internet Instability

I'm just curious, if anyone has been having a terrible time with gaming/video streaming with their internet in the North Phoenix area. I'm pretty confident this is an infrastructure issue in my ne...
Arizona
Class Action
Internet Connection
internet issues
Lawsuit
Phoenix
Allan's avatar
Allan
Moderator
@NWH, I know that intermittent internet drops have to be frustrating and we do want to help fix this for you. Please send us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Forums moderator.
NWH's avatar
NWH
New Contributor
4 years ago

Hurray! Our internet has been working for the last two days after our last reboot of our modem (which we had been doing every day). We're holding our breath and crossing our fingers! So perhaps it was a "plant issue", which the Cox tech who came out two weeks ago said it might be.  

  • CrystalS's avatar
    CrystalS
    Former Moderator
    4 years ago
    Hello @NWH,

    OUTSTANDING!!! I'm glad that your service has been working to your satisfaction. We love hearing this!!!

    Crystal S.
    Cox Support Forum Moderator