Newly Installed Fiber ONT Calix gp1100x
I had Fiber installed on Tuesday. All was fine until about 2 am Friday. I looked at the box and it just shows a green power button and the ethernet light. The service and the broadband light a...
Forum Discussion
Hi KenCon, I'd be pretty disappointed, too, if my service went out immediately after it was installed. I'm sorry that this happened! I appreciate your post and I want to welcome you to our Forums Community. I've reviewed your service and confirmed the ONT is receiving a signal; however, something is impacting the signal itself. I'm sorry that I'm unable to diagnose more remotely. So that we can see if there is any way we can expedite your appointment, please email my team at Cox.Help@cox.com.
