COX Internet Outage 85338

Hi Golux, 

I apologize for the experience you have had. I know this is frustrating. We do our best to limit downtime and when it does occur we work to restore service as quickly as we can. The times we can list are only estimates. We often do not know the extent of the damage that needs to be prepared until well after our techs locate the root cause and start working on the cause of the outage. I will gladly look into this to see if we can provide additional information. Don't hesitate to get in touch with us privately. our email address is cox.help@cox.com . Please include your name, full street address, and a link to your forum post.

Greg