Price gouge
Same internet I've had for 2 years is now 30$ more a month. Doesn't even work hard the time disconnects you randomly. Terrible customer service. Do better Cox. Will definitely get internet elsewh...
Forum Discussion
"Reach out to us on twitter" is your response? How is that professional in any way. Widermouthopen thank you, you helped show just how incompetent the support team is
Twitter seems to be the best way to get support from a lot of companies these days for some reason. I think it has something to do with how Twitter allows integration with customer support, but it probably has something to do with money too. I despise Twitter and I would never call it x. I'm not entirely sure incompetence is the issue. It feels like at least some of the moderators are having their hands tied by either doctrine or procedure. I'm just trying to break through the fourth wall. You know talk to the actual human behind the screen. That can be very difficult these days though. Thank you for your support.
