Forum Discussion

Bruch's avatar
Bruch
New Contributor
7 years ago

Power poles moved; 2 months of horrible service

     Ive got the Ultimate internet package and all was good until the power company decided to replace all the poles in the alley!  This process started about 2 months ago and lasted a few weeks. Ins...
Rob_H_'s avatar
Rob_H_
Contributor II
7 years ago

Sounds rather irresponsible of them, especially when you provided an important clue and the 3rd tech stated a piece of their equipment isn't secured to the pole.  If you get no prompt relief via this forum, filing an online complaint with the Better Business Bureau (BBB) is a viable option.  Good luck.