Forum Discussion

Hattie's avatar
Hattie
New Contributor
8 years ago

Possible email hack(?)

Yesterday received two emails from my cox email account to me with a message "how are you." I clicked on the name sent to and it was my email address and the from was the same.

Thanks

 

  • Hattie,

    I recommend signing into https://www.cox.com/residential/home.html with your Cox username and password and change your password to a new, never-before-used password. Once this is done, please update any email clients you may use on all devices.

  • yak's avatar
    yak
    Contributor III

    The "from" address was not from you unless you saw that email in your SENT folder.  One way to check is to open the Header on the email to find out who really sent it.   You were probably not hacked.