Forum Discussion
No issues since the data tech replaced a connector between line from pedestal and house coax line.
The tech arrived yesterday morning around 8:30AM, checked for noise on the line at my streets pedestal that happens to be near my yard so I watched, I was told slight noise nothing significant. Then he tested coax line going into the home, all seemed good, though replaced the connector in picture below since it was dirty with some particles in the intake areas.
I just checked no timeouts since the Tech completed, not a small hiccup! So not sure if the adapter was the cause, though it could be. I would recommend to others see about replacing that part first , before getting a tech out ; I paid US govt price for a $100 for a $2.00 item.
Additionally, the tech checked notes for work done in July, notes stated "network upgrade".
Did they charge you $100 for the service call? Was that considered customer equipment even though it was in the pedestal?
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