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ian-ok's avatar
ian-ok
New Contributor
4 years ago

Packetloss in Oklahoma

I've been seeing on-again off-again packetloss upstream from my cable modem. Usually the blips are not enough to cause streaming failures as they're pre-buffered, but any live medium(Zoom, voice chat, games) suffers. I have done the typical steps including modem resets, bypassing router, etc. 

The packet loss appears to be at random and while often overall under 1%, happens in burst intervals that cause connectivity drops.

Additionally cox support seems exceedingly difficult to get to a competent human anymore. I miss the old local phone support where representatives actually knew what they were doing.

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