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se6astian's avatar
New Contributor
3 years ago

Packet loss, help explain these graphs (thank you!)

I am having a packet loss issue, I recently downloaded PingPlotter and have taken some IP's of servers that I game on (I hope I did it right). I am looking to get some insight into what these charts mean and if there is anything I can personally do about it. 

I have 500d and 10u; late-night gamer (Fortnite, CSGO, Warzone, Halo, etc.):

Here is what I have taken from Google, Fortnite, and Akamai.


Fortnite (NA-West): 


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  • CrystalS's avatar
    Former Moderator
    Hello @Se6astian,

    We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator