Forum Discussion

se6astian's avatar
se6astian
New Contributor
3 years ago

Packet loss, help explain these graphs (thank you!)

I am having a packet loss issue, I recently downloaded PingPlotter and have taken some IP's of servers that I game on (I hope I did it right). I am looking to get some insight into what these charts ...
bad service
jitter
packetloss latencyissues lag
CrystalS's avatar
CrystalS
Former Moderator
3 years ago
Hello @Se6astian,

We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator