Forum Discussion

lvbuilder's avatar
lvbuilder
New Contributor
3 years ago

on hold for 1 hour and counting

So after talking with customer service for 30 minutes I was to be transferred to supervisor and have been waiting for 1 hour and 30 minutes. Super poor service.

1 Reply

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Lvbuilder

    I'm truly sorry that you've had such a bad experience with us! I'd like to hear about what happened and make sure I can address each of your concerns. Please email your full name and address to cox.help@cox.com.

    Jonathan J
    Cox Moderator