Obvious upload speed cutoff time!
Cox has decided that instead of upgrading their network to handle more traffic they will drop my area's upload speed to under 1.00Mbps right at 4pm on the dot every day. This ends at roughly 10:30pm....
Forum Discussion
I live in Pride north of Central and have been fighting this all year with Cox. I have submitted complaints on the FCC website. Someone nice calls me and apologizes and they even gave me a partial refund but the upload speeds are exactly as you describe it. I have not tried to keep records of time of day when the upload speed is low but the times you quote seem right. I have security cameras at my place that are basically useless when they decrease the upload speed. I am very frustrated. Wish there was an alternative high speed internet provider in my area.
I am in Central actually myself. I feel your pain, I really do. Nothing seems to change it though and nothing seems to push cox to show they even really care. They know we have no other options and really abuse that fact. I would definitely encourage you to file an FCC complaint and start documenting the times they drop UP speeds. If enough of us file complaints then they will be forced to do something.
When they give me reasons why this happens its all standard cookie cutter answers. If the service was messed up by a bad line or my equipment then I wouldn't ever get the speeds I pay for. It just wouldn't work at all, period. You can definitely see that during high traffic hours they limit the up speeds, as well as the down speeds, to as little as legally possible.
