Forum Discussion

l1tech's avatar
l1tech
New Contributor
4 years ago

Not receiving all my emails

As of recently I can not receive all my emails. At 1st I thought it was my email program that I was using so I have been checking my email through a web browser but am still not receiving all of them, I de receive most of them though. I have checked to make sure that I have no flagged senders and also checked to make sure that spam comes through but I'm still having issues. Anyone have any ideas???

10 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @L1tech

    Are you experiencing this from emails coming from the same domains? You also mention trying a different web browser would that happen to be webmail?


    Jonathan J
    Cox Moderator
    • l1tech's avatar
      l1tech
      New Contributor

      This is with mail coming from different locations so I don't think it's domain specific. Is webmail a web browser?? I can sign in directly to my Cox email account via a web browser (Firefox, Google, Edge) and check my email but don't receive emails that others have sent. Same thing if I check my email with a stand alone email

      • StephanieS's avatar
        StephanieS
        Moderator
        l1tech

        Please log into the Cox website and try sending yourself an email. Please reach back out here and let us know how that goes. If the email doesn't go through please check the outbox and see if it's there by chance.

        StephanieS
        Cox Forums Support Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    check cox webmail spam folder, i see 2-12 every day.

    • l1tech's avatar
      l1tech
      New Contributor

      That was the 1st thing I checked.

  • Cox is the worst, simple logging in does not work, and then customers service wants me to talk to a computer, they are the worst!!!

    • DustinP's avatar
      DustinP
      Moderator
      What sort of issues are you seeing when attempting to sign in? Are you getting an error or issue signing into myemail.cox.net or when signing into My Account on www.cox.com/residential/home.html?

      Dustin
      Cox Forum Support Moderator
    • bearone2's avatar
      bearone2
      Contributor III

      if logging in doesn't work, you're entering wrong login/pw!!