jcolbourn01
2 months agoNew Contributor
No Internet
We have not had internet since about 10:30 last night .. we have unplugged the modem and plugged it bk in and reset it as well
We have not had internet since about 10:30 last night .. we have unplugged the modem and plugged it bk in and reset it as well
Hi Jcolbourn01. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
What kind of modem, and what lights are lit solid on it?