cremacs99
5 years agoNew Contributor
NO GUEST WIFI, Really!?!
This doesn't make sense.
Unless I can get something as simple as a guest network, I'll move providers.
I just had a rep tell me I needed to connect with ADVANCED support. I said, Ok, let's do that.
Well, it will cost $10/mo more for Cox Care to help with this topic, then I don't know if it will even work, but to find out I have to commit to at least 3 months of the care service before I can cancel without penalty.
Note to Product Management/Marketing: whoever decided that "Oh, they'll pay that if they want more features" missed the mark. Guest networking is basic functionality of a wireless router.
Please change this!