Forum Discussion

trinella1's avatar
trinella1
New Contributor
8 years ago

New EMail - It's Slow

Why does it take so long to access the new email system? It takes a minute or more just to see the sign-on screen then another minute or so to see the messages. After that it seems to work okay. Thank you, Tony Rinella trinella1@cox.net
  • MariaL's avatar
    MariaL
    Moderator
    8 years ago
    Hi trinella1,

    We are aware of customers experiencing a delay when accessing Cox Webmail. If you have Cox Webmail bookmarked we recommend deleting the old bookmark, and clear cache and browsing history. You can then set up the new bookmark for Cox Webmail.