Forum Discussion

Bill_K1's avatar
Bill_K1
New Contributor II
5 years ago

MB8600 speed went from 940 to 360 two weeks ago for no reason!

Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! (THIS IS IMPACTING MY GLOBAL WORK FROM HOME)!!! Cox flat out said and it is also on their website – They do...
bad service
connection issues
coxsupport
internet
poor internet connection
ChrisL's avatar
ChrisL
Former Moderator
5 years ago
I checked the modem from this end and the currently installed firmware version appears to be the most recent version approved for that modem. We can try checking a few more things for you if you'd like to email us at cox.help@cox.com.

-Chris