Lose internet connection since upgrade
Both my partner and I have tried to contact Cox to either have a tech out or just speak to a real person. Ever since the upgrade in my area was performed (which was followed by multiple outages), we ...
Forum Discussion
Hello. I am terribly sorry that you have been having intermittent services and have yet to have any resolution through representatives. We would like to help in getting this resolved. Please email your name and address to cox.help@cox.com with a link to this thread so that we can get started. If you have any trouble there you can also reach us on Twitter/X CoxHelp or on Facebook. We are also available 24/7 at 1-800-234-3993. Thank you for reaching out so that we are made aware of the trouble you have been facing. We appreciate you choosing to use Cox for your services and will do all we can to make this right.
