Forum Discussion

AnneMarie's avatar
AnneMarie
New Contributor II
6 years ago

internet

My Ipad and phone don't pick up WiFi? I have 30mbps and Panaromic WiFi Modem?
  • Bruce's avatar
    6 years ago

    Can you see your network on your devices?  If not, are you hiding (not broadcasting) your SSID?  You may have to manually enter your SSID and key on your devices.

  • AnneMarie's avatar
    AnneMarie
    6 years ago

    Bruce, I do see the network on both devices. On the phone/Ipad it displays "Ready to connect when network quality improves".

  • Bruce's avatar
    Bruce
    6 years ago

    Someone with more experience with iOS will have to explain that message.  Is iOS on the devices waiting or is the router governing?

  • AnneMarie's avatar
    AnneMarie
    6 years ago

    Must be the router because my devices work everywhere else. I figure I asked here before I cancel my contract with cox, since they can not help me. Thank you.