Witcher702
5 years agoNew Contributor
Internet Problems, modem error code "Dynamic Range Window violation"
Hello,
I have been having problems with my internet service and called and was told my equipment was "unhealthy." So i replaced my modem, I now have a ARRIS SB8200. I continued to have internet problems so I changed my router thinking it was the problem, I now have a Netgear AC1750. I am still experiencing Internet disconnects, I called and was told everything looked good on your end. I just recently logged into my modem to see what was going on and have these errors below. Still having internet problems very frustrated please help.
Thank you.
06/03/2020 12:46 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:46 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:40 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:40 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:37 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:37 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:37 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:37 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:37 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:37 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:37 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:37 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 2436694061 | 5 | "Dynamic Range Window violation" |
06/03/2020 12:32 | 82001200 | 5 | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:32 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |
06/03/2020 12:31 | 84000500 | 3 | "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=c8:63:fc:a3:8c:dd;CMTS-MAC=2c:86:d2:88:15:cc;CM-QOS=1.1;CM-VER=3.1;" |