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thisismyforumna's avatar
thisismyforumna
New Contributor
5 years ago

Internet-no signal, about every 2 weeks since June 2020

My Internet has been cutting off for a couple of minutes a day, then extending to hours & then up to 1/2 a day. This usually occurs every 2 weeks. I have always did the reset & unplug blah blah blah,...
NicholeC's avatar
NicholeC
Moderator
5 years ago
I'm sorry you've been having this experience. I'd be glad to review any needed outage credits as well as further investigate the connectivity troubles you've been having. Please send an email to cox.help@cox.com. Please include your full name, address, and the link to this thread. Thank you.