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Limof003's avatar
Limof003
New Contributor
4 days ago

Internet intermittently disconnects

So for the last few weeks I have been noticing that my internet connection randomly fails. I use both WiFi and Ethernet connection and the service will drop for a few minutes before connecting once again. Sometimes the outages last a much longer time than usual and has become disruptive in my gaming. I've tried resetting and restarting my modem countless times and the issue persists. I wish I could connect to my modem via its IP address, but I forgot that login info as well.

 

Any help would be greatly appreciated. 

  • Hi Limof003,

    Please email our team at Cox.Help@cox.com with your full name, complete address, and this post so we can investigate this issue.