Internet intermittently disconnects
So for the last few weeks I have been noticing that my internet connection randomly fails. I use both WiFi and Ethernet connection and the service will drop for a few minutes before connecting once a...
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Hi Limof003,
Please email our team at Cox.Help@cox.com with your full name, complete address, and this post so we can investigate this issue.
I emailed as requested but have not heard back since. The connectivity issues are getting worse. Now the router gives me a flashing green light more often than not and keeps dropping.
Hello. I certainly apologize for the experience you're having with the connection. We do not have record of your email at cox.help@cox.com. If you're having trouble you can also reach us on Facebook or Twitter/X for assistance. We do want to get to the bottom of this. For immediate assistance please call 1-800-234-3993 to reach an agent for IP information and additional troubleshooting. Thank you.
