Forum Discussion
Limof003
New Contributor
I emailed as requested but have not heard back since. The connectivity issues are getting worse. Now the router gives me a flashing green light more often than not and keeps dropping.
RaquelD
25 days agoModerator
Hello. I certainly apologize for the experience you're having with the connection. We do not have record of your email at cox.help@cox.com. If you're having trouble you can also reach us on Facebook or Twitter/X for assistance. We do want to get to the bottom of this. For immediate assistance please call 1-800-234-3993 to reach an agent for IP information and additional troubleshooting. Thank you.
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