Forum Discussion

lizbanda's avatar
lizbanda
New Contributor
5 months ago

Internet down again!

How long this time? 

  • AllisonL's avatar
    AllisonL
    Moderator
    5 months ago

    Hi Lizbanda. We truly apologize for your trouble. Please email us your full name and address at cox.help@cox.com for additional support. 

    • lizbanda's avatar
      lizbanda
      New Contributor
      5 months ago

      I work for home and it's been down everyday this week.  Today it went down 3 times and again for the last 4 hours. Its still down. 

      • LisaH's avatar
        LisaH
        Moderator
        5 months ago

        Hi lizbanda. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Cox Support Forums Moderator