Forum Discussion

yme's avatar
yme
New Contributor
6 years ago

Internet cuts out nightly

Really tired of my internet cutting out every night. I’ve been calling support for over a month. Even got upgraded equipment. It still cuts out. This isn’t worth 100$ a mo. 

found out yesterday that it happens to friends who live down the street from me. They also have cox service.  Something needs to be done about this. 

  • I am not seeing that we have had any declared outages in your area recently.  Please send us an email at cox.help@cox.com with your address the next time this happens so that we can take a look at your area and your services when this happens.

    Brian
    Cox Support Forum Moderator