Forum Discussion

chamby66's avatar
chamby66
New Contributor
4 years ago

Internet constantly dropping, what is being done?

I have been a Cox customer for the last 20 years. For the last month, several times a day the internet will just become non-responsive. I've seen alerts about it being fixed and then I seen the same ...
bad service
connection issues
ConnectionLoss
coxsupport
CrystalS's avatar
CrystalS
Former Moderator
4 years ago
Hello @Chamby66,

I can certainly understand your frustrations. Please know we want you to enjoy your services. I'm here to help. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator