Intermittent internet outages
I have been putting up with intermittent internet outages since the beginning of my subscription to Cox. It has never been so bad to warrant a complaint, though. However, as I have been working from...
Forum Discussion
Hi Colaves1,
I'm very sorry to learn you've had trouble for such a long period, and that you have also been unable to reach support. Please take a moment to email us at cox.help@cox.com with your home address and account name with a link to this forum post for assistance. You may wish to keep the included link or Cox Connect app to check the site for outages anytime. www.cox.com/.../outages.html Additionally, our Facebook and Twitter support are more immediate than the peer-based forums setting. We look forward to hearing from you.
Erica
Cox Support Forums Moderator
I'm very sorry to learn you've had trouble for such a long period, and that you have also been unable to reach support. Please take a moment to email us at cox.help@cox.com with your home address and account name with a link to this forum post for assistance. You may wish to keep the included link or Cox Connect app to check the site for outages anytime. www.cox.com/.../outages.html Additionally, our Facebook and Twitter support are more immediate than the peer-based forums setting. We look forward to hearing from you.
Erica
Cox Support Forums Moderator
