Intermittent Connectivity Issues
I recently moved and previously had zero issues with connectivity. From day 1 in the new home, the internet would disconnect every 90-120 minutes. I have contacted customer five times, twice over tex...
Forum Discussion
The answer is - If you are within the first 30 days of service, and it's an issue with your indoor wiring, it's 100$. If it's a problem with deliver of service to the demarcation point, Cox fixes it for free. If you are outside of 30 day, same thing, but it's 75$. HOWEVER!!! If you are outside of the 30 days, and sign up for Cox Complete care, 10$ a month, and it covers the trouble call, so it's no charge if the issue is inside the home wiring.
https://www.cox.com/residential/support/cox-complete-care.html
