Forum Discussion
DustinP
4 years agoModerator
I understand you're not seeing speed loss, but an intermittent connection throughout the day. An intermittent issue can be extremely frustrating as it may not always show the symptoms which can make it difficult to diagnose. The signal levels appear healthy and report no packet loss presently. When errors are present this can make for symptoms of a loss in connection, speed loss, or latency. There are T3 errors present. We can help reserve a service visit for a technician to return. A technician would need access inside and outside the home to run tests as well. You may email us at Cox.Help@cox.com and please include the web address to this forum comment and your complete address.
Dustin
Cox Forum Support Moderator
Dustin
Cox Forum Support Moderator
Related Content
- 4 months ago
- 2 months ago
- 2 months ago
- 12 years ago