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hsj's avatar
hsj
New Contributor
2 years ago

IMAP not accessible through cox wifi but is through all other routes

For the past week (January 2023) my iPhone will not connect to Cox email when on Cox wifi. If I turn wifi off, the phone connects. I can also connect through webmail, on any device and on the phone t...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

Try this app and see if you can ping imap.cox.net when on Wi-Fi. Also what IP do you get for it? I get

Pinging imap.east.rs.oxcs.net [198.61.137.174] with 32 bytes of data:

Also, do you have any other devices that use Outlook/thunderbird/Macmail/what ever? Any difference wired vs Wi-Fi?

hsj's avatar
hsj
New Contributor
2 years ago

to your other question, I don't have other devices that go between wifi and cellular, however, I have no problems with wifi (other than that it's Cox wifi) with those devices. They all continue to connect to anything I try.