Forum Discussion

Marcus5's avatar
Marcus5
New Contributor
3 years ago

How do I initiate a Live Chat?

Seems like the site has removed any links to that.

Am I missing something?

  • CurtB's avatar
    CurtB
    Honored Contributor
    3 years ago

    The Cox chat website requires cookies.  The following displays when cookies are not enabled.

    Click the website "Manage Options" link for the the following cookies requirement notification. 

    Required
    These cookies enable the website to function and enable personalization, and we require them to use our website.

    Change site settings to allow cookies for the chat website and the following should be displayed.

  • CurtB's avatar
    CurtB
    Honored Contributor
    3 years ago

    Did you use a different browser or device to post in this Forum than when you were trying to use Live Chat?  You don't have to be signed in to the Forums to use Live Chat, but you do have to have cookies enabled to sign in to the Forums.  That should have enabled Live Chat to work properly if you were using the same browser or device.

  • stsong's avatar
    stsong
    New Contributor
    3 years ago

    Let's chat button shows up  in Win 10 with incognito mode in Chrome and Edge