I'm going to say you are absolutely correct.
ZapperOne,
You may bring in your existing Cox Panoramic Gateway into a Cox retail location and upgrade it for the Technicolor CGM4981 Gateway to self install.
Hello DustinP,
If what you say is accurate, that I can retrun my existing Gateway to a local COX retail location and exchange it for a CMG4981, that would be great.
I called COX support yesterday inquiring about doing that, (didn't call the local retail store yet) and Cox support said can't do that, they don't have any.
What's the deal with that, they are listed on the COX website that TiffanyR posted here as "COX provided Gateways", but they don't have any???
Any insights?
It won't solve our problems because the channels will still be locked plus you have to subscribe to the 2gb plan as well.
so, i have the CMG4981 and its still locked down. after chatting with the tech support they said to use the panoramic wifi app and enable advanced security and i would be able to change the WPA3 to WPA2 which is grayed out for me to change but, i will try it and let you know.
Are you using pods? If so, you can't change the security settings. Also, Advanced security has nothing to do with your wifi security, it monitors inbound traffic of your internet connection.
