How do I change the password and ID in my cox router

Question

For security reasons I need to change my password and ID in my router, can someone help? Thank you

bruce · Accepted Answer

Make and model of router?

bruce · Answer

I have this modem but I've never seen an option to change any credentials.&nbsp; You can try to find an option by typing into an address bar:&nbsp; 192.168.100.1
If it's not wireless, hackers can't access it without being directly wired to it.&nbsp; Do you have a wireless router attached to the modem?

manuel_manzano · Answer

ARRIS MODEL TM3402A &nbsp;PN TMO2DAF3402 &nbsp;TKS

bruce · Answer

This isn't a router.&nbsp; It's a DOCSIS-VOIP modem.&nbsp; Did you want to change the password to what's connected to this device?

manuel_manzano · Answer

Hi Bruce, I meant a modem... I'm having a hacker and watched some you tube and they suggest several things, including changing your password and ID in the modem. What do you think?

andrew_wees · Answer

How do you know you have a hacker?

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How do I change the password and ID in my cox router

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