Forum Discussion

Manuel_Manzano's avatar
Manuel_Manzano
New Contributor
4 years ago

How do I change the password and ID in my cox router

For security reasons I need to change my password and ID in my router, can someone help? Thank you
passwordresset
  • Bruce's avatar
    Bruce
    4 years ago

    Make and model of router?

Bruce's avatar
Bruce
Honored Contributor III
4 years ago

Make and model of router?

  • Manuel_Manzano's avatar
    Manuel_Manzano
    New Contributor
    4 years ago

    ARRIS MODEL TM3402A  PN TMO2DAF3402  TKS

    • Bruce's avatar
      Bruce
      Honored Contributor III
      4 years ago

      This isn't a router.  It's a DOCSIS-VOIP modem.  Did you want to change the password to what's connected to this device?

      • Manuel_Manzano's avatar
        Manuel_Manzano
        New Contributor
        4 years ago

        Hi Bruce, I meant a modem... I'm having a hacker and watched some you tube and they suggest several things, including changing your password and ID in the modem. What do you think?