Thank you Erica. I will do just that. Is there anything in particular I should reference in my email to point to this discussion?
When they say they are glad to review your account that’s exactly what they mean just review it nothing will get fixed and no refund will be provided oh they will tell you that there will be an automatic adjustment you’ll be lucky to get a dollar or two back. The truth of the matter is their Internet system is not capable of handling this many people on at one time but their system is capable of taking your money every month or they will disconnect you good luck and stay safe.
