You're not alone. Same thing in Surprise and Peoria. Cox throttling bandwidth and saying it's the customers fault. Numerous techs have stated nothing is wrong with our house, the cables in our neighborhood, nothing. Switched modems/routers nothin. Cox is playing games, and unfortunately 99% of the employees are either incompetent or unable to comprehend because the set the bar so low for customer service. I've tried to talk to some lawyers, but they're too afraid to go after such a big company. Capitalism at it's finest. Cox spends more money on lawyers than actual services provided. Don't get me started on Data plans. Straight robbery.